The roof on our home in Post Falls was damaged from a windstorm in early February 2020. We immediately submitted a claim to our insurance company, State Farm, and after inspection, their adjuster determined that our roof required a tear-off and replacement. They sent a check for the amount of the estimated work minus our deductible and depreciation. They also allowed that additional funding may be available, if necessary, to perform the work. We contacted James at Insurance Claims Roofing and he picked it up from there. The same day, a worker from Insurance Claims Roofing. went to the house and did a temporary repair to protect the main damaged area until the work could start and we really appreciated that extra effort. James worked directly with our insurance company to secure additional funding beyond our initial payout to ensure that the job would be complete and meet all applicable codes. He was able to schedule our roof job within a few days after our first meeting and 8 days from when we signed a contract, the job was finished and complete. The new roof is of the laminated, architectural style and color we selected and the results look great and very professional. The site was cleaned up very well. At this point, we couldn’t be happier with the process and job results. Our out-of-pocket expense was absolutely minimal. We own another home in the Post Falls area and will definitely contact Insurance Claims Roofing when that home needs roofing work. Based on our experience with James and Insurance Claims Roofing, we would not hesitate to recommend them to anyone.

Dana Chichester

The individuals working on the roof were very meticulous. Guards were put up to protect the shingles from one layer to another, which is important because I have a multi-layer roof. Freyle did a really good job in particular, and far exceeded our expectations. I was very impressed and will recommend to others.

Susan Rodden

This was not something we wanted to do, work with the insurance company for the claim, but James made it easy for us. He actually contacted the insurance company worked with them directly, they called us once and emailed us once and because of James’s experience and good rapport with the insurance companies all was handled properly and in order for us.


The the final work, the crew, the cleanup, and the product, 5 stars all the way. The roof looks better than it ever did, and he uses only excellent product and our roof shows it. I would recommend them with no hesitation.

Myron Bursell

The gentlemen who did the roof were absolutely fantastic. Mark was a delight. I really appreciated the hard work they put in. They were very hardworking and never stopped working. I was very pleased with this experience.

Florence Carrico

I couldn’t be happier with the work performed, or the service I received regarding the replacement of my roof. James walked me through the entire insurance claim process. I was very skeptical that a claim was even possible, due to the age of my roof, but it turned out to my amazement, my insurance covered the entire replacement. I have recommended Insurance Claims Roofing to every one I know who may be considering replacing their roof. Give them a chance to assess the condition of your roof, and advise you of your options, you won’t regret it. They’ve certainly earned my trust and respect.

Joe Venzlowsky

Mr. Casey Gaines, Was very professional very courteous, very good at explaining the contract and was always able to reach him When there was questions or issues. The workmen were also professional courteous and clean the areas thoroughly after the job and during the job. I would recommend Mr. Games to my friends and family.

Catherine Scott

I absolutely recommend Insurance Claims Roofing. They are great people and did great work. We will be referring our friends to use their services in the near future.

Carina Skidmore

James has a great crew of people and they worked really hard and cleaned up every speck of what was left behind. I had a great experience and no complaints.

Cheryl Ferguson

James at Insurance Claims Roofing was a great pleasure to work with. He was always on time to meet me to discuss my roofing repairs and complete paperwork. He walked me through the whole process of dealing with the insurance company from making a claim to completing the re-roofing project. The work completed is top notch and his team got the entire house done in two days! I will absolutely be using his services again in the future!

Brett Emmert